Recent Scholarly Publications and Presentations
“Defining the Future of Public Relations," SPHERA PUBLICA (an academic
journal of scientific review, based in Spain), Vol. 7 (2007)
“Feel-Good Medicine: How the Customer Metaphor is Undermining the
American Healthcare System,” ADVANCES IN CONSUMER RESEARCH (Asia
Pacific), Vol. 7, proceedings of the Association for Consumer Research
Asia/Pacific conference, Sydney, Australia, June 2006, pp. 168-72
“Feel-Good Education,” presentation as part of an invited panel at a
conference on anti-consumption research, School of Business, the
University of Auckland, New Zealand, June 2006
“Exploring the Definition and Domain of Public Relations,” invited
presentation given at the University of Nevada Las Vegas, February 2006
“How Marketing and the Customer Metaphor are Undermining Nonprofit
Organizations in the United States,” presented to the annual
business/economics conference of the Athens Institute for Education and
Research, Athens, Greece, June 2005
THE FEEL-GOOD
SOCIETY: HOW THE “CUSTOMER”
METAPHOR IS UNDERMINING AMERICAN EDUCATION, RELIGION, MEDIA AND
HEALTHCARE
(Pentagram Publishing, 2005)
“The Myth of Salary
Discrimination
in Public Relations,” PUBLIC RELATIONS REVIEW (spring 2005)
“Teaching Executive Communication” (second author), with Scott Behson,
European Applied Business Research Conference, Edinburgh, Scotland,
June 14-18, 2004
“Integrated Marketing Communications: A Decade Later,” presented as
part of a panel at the Southern States Communication Association,
Tampa, Florida, April 2004
MARKETING COMMUNICATIONS: INTEGRATED THEORY, STRATEGY & TACTICS,
with Dr. Frank Mulhern, Northwestern University (Pentagram Publishing,
2002)
"Narrowing the Concept of Marketing,” JOURNAL OF NONPROFIT & PUBLIC
SECTOR MARKETING, Vol. 9, No. 4 (2001), pp. 5-24
"Narrowing the Concept of Marketing,” in SOCIAL MARKETING, Michael T.
Ewing, ed. (Best Business Books, an imprint of Haworth Press, Inc.,
2001)
“Reputation Management: The New Face of Corporate Public Relations?”
(first author) with Dr. Michael Goodman, Jill Alexander and Christina
Genest, PUBLIC RELATIONS REVIEW, Vol. 27, No. 3 (fall 2001), pp. 247-261
"Defining the Relationship Between Public Relations and Marketing:
Public Relations' Most Important Challenge," in the HANDBOOK OF PUBLIC
RELATIONS, Robert Heath and Gabriel Vasquez, editors, Sage Publications
(2001)
“The Business-to-Business vs. Consumer Marketing Debate: A Prime
Opportunity for Teaching Creativity,” presented at the annual Academy
of Marketing Science conference, San Diego, May 2001
"The Definition, Dimensions and Domain of Public Relations,” in PUBLIC
RELATIONS REVIEW, Vol. 25, No. 2 (summer 1999), pp. 199-214
"Political Action Committees, 'Soft' Money, Foreign Contributions and
U.S. Politics: Lessons from the American Experience" (first author)
with Mahmoud Watad, in the JOURNAL OF COMMUNICATION MANAGEMENT, Vol. 3,
No. 3 (April 1999), pp. 293-302
"The Influence of Brand and Corporate Identity Programs on Consumer
Behavior," in the JOURNAL OF BRAND MANAGEMENT, Vol. 6, No. 6 (November
1997), pp. 428-39 [winner of a "Citation of Excellence" (highest
quality rating) and a listing in ANBAR Electronic Intelligence's
on-line Hall of Excellence]
"A Study of Brand Equity in an Organizational-Buying Context," in the
JOURNAL OF PRODUCT & BRAND MANAGEMENT, Vol. 5, No. 2 (November
1997), pp. 120-35 [winner of a commendation from the Literati Club of
MCB University Press – equivalent to runner-up for the journal's 1997
best-article award]
"Integrated Marketing Communications and the Evolution of Marketing
Thought," in the JOURNAL OF BUSINESS RESEARCH, Vol. 37 (1996), pp.
155-62
"Integrated Relationship-Marketing Communications: A Key Opportunity
for IMC," in the JOURNAL OF MARKETING COMMUNICATIONS, Vol. 2 (1996),
pp. 191-9
"Making the Connection Between Public Relations and Marketing: Building
Relationships, Corporate Equity, and a 'Culture-to-Customer' Business
Philosophy," in the JOURNAL OF COMMUNICATION MANAGEMENT, Vol. 1 (August
1996), pp. 37-48
"A Theoretical Framework for the Study of Brand Equity and a Test of
Brand Sensitivity in an Organizational Buying Context" (dissertation,
August 1993)